Why us?

Based in the Eastern Counties, UKBC is a well-established family-owned and run heating engineering firm with an outstanding reputation for quality and speed of service.

Established in 2007 by Sean Whiting, UKBC has built an outstanding reputation for first-class customer service, workmanship of the highest quality, flexibility and fast response times.

After ten years as a British Gas engineer, Sean was convinced that customers in the region deserved the best of both worlds - first-class technical skills but with the great benefits of flexibility, dependability and speed of response that can only be provided by a local firm that employs its own engineers and support staff and is committed to genuine customer service.

Today, we are considerably larger than in 2007 and as we continue to grow we will maintain the standards that set us apart.

Our customers recognise the importance of getting the best engineers to keep their boiler in tip-top condition, ensuring boiler efficiency, safety and longevity. All UKBC engineers are registered with Gas Safe, the United Kingdom’s official body which protects the public against unqualified engineers and dangerous gas work.

You can book an appointment for a specific hour to suit you. When one of our fully trained Gas Safe or OFTEC registered engineers arrives, you will find them courteous and efficient, and that they work cleanly with the minimum of fuss.
We provide fixed priced quotes and do not charge by the hour so you’ll find our prices are highly competitive.
We employ all our engineers and support staff, so you won’t have the trouble of dealing with subcontractors and call centres.

What our customers say

Fantastic service. Reported a fault in the morning and had a call back to arrange a visit within 45 minutes. Engineer attended a couple of hours later (stuck valve switch) and had it all up and running again. Compare this with standard British Gas appointments which are 1-2 weeks in the future (if you're lucky).

excellent company - well organised and very tidy workers

Philippa — Saffron Walden

Very knowledgeable, on time, covid aware, and fixed our boiler for a fraction of the price of a new one.

Stewart — Buntingford

They were professional and super helpful in figuring out the best options for us to suit our budget. The engineer who came around was super respectful of the fact that we had to maintain social distancing. He also did a very neat job of fitting in the new combi boiler.

Jenn — Stevenage

Excellent service. Clean and most efficient installation. Excellent after care.

Patricia — Thetford

Excellent staff, very conscientious.

Maria — Harlow

Very efficient service throughout. The knowledgeable survey guy came when arranged and discussed what boiler was needed. Quote was emailed same day then boiler was installed 3 days later. Follow up phone call and documents emailed the next day. All in all a 5* service. Would recommend.

Alison — Cambridge

I was really impressed with UKBC. From the survey by Sean to assess my old boiler to the installation of the new, the process was seamless. Everyone at UKBC I was in contact with were very professional and Ben the installer did a great job! They were competitive in price and I would highly recommend them to anyone thinking of having a boiler installed

Paul S, Ely

Was impressed with their knowledgeable problem-solving approach to my situation and the efficient carrying out of the work. I would certainly recommend Sean and the team

Margaret C, Saffron Walden

I was nervous about the unexpected need to replace our gas boiler and called several suppliers. The courteous and professional service I received from Andrew and his colleagues was head and shoulders above any of their competitors. I bought our new boiler from UKBC and recommend them with confidence

Peter C, Cambridge

The installer arrived early, laid floor protection down from the front door to the room upstairs where the boiler was located. Very quick, clean and no problems at all. Would recommend the company and the engineer Adam who did a really professional job

Stephen P, Saffron Walden

We were really pleased with the high level of service we received from UKBC. They assessed our old boiler first and tried several fixes before we decided to get a new boiler installed. The price and speed at which they installed the new boiler were both great, the work was clean and the gas engineers were friendly and approachable. We would recommend using UKBC for any boiler maintenance or new installation!

Gemma W, Stansted

Fast, efficient service by UKBC. Very neat installation of both boiler and pipework. Jake was very knowledgeable and gave good instructions for boiler and Nest thermostat use. Overall, very happy and would recommend

Charles, Haverhill

The visit for a quote was prompt, and the paperwork arrived very quickly. When I called to arrange a date to fit the new boiler it was made for the following week. The engineer arrived at the time I was told. He was polite, efficient and gave clear explanations. I would have no hesitation in recommending this company!

Xanthe C, Bury St Edmunds

Excellent! Sean visited to inspect and quote. Very knowledgeable and gave sound advice. No hard-selling - just the fixed price quote by e-mail. A convenient installation date was arranged less than a week later. The engineer Adam arrived on time. Installation completed in one day very efficiently, including the electricians arriving to make the appropriate safe connections. Everything was left neat and tidy and all rubbish was removed. Paperwork was explained and handed over. Well done Adam, particularly for the neat and tidy brickwork repair! Warranty was registered by UKBC and I received the papers the next day, together with the Building Regulation Certificate. Overall I could not have been more pleased with the whole process and I cannot recommend UKBC highly enough

UKBC were professional and super helpful in figuring out the best options for us to suit our budget. The engineer who came around was super respectful of the fact that we had to maintain social distancing. He also did a very neat job of fitting in the new combi boiler

James D, Stevenage

Really happy with the service I received from UKBC. On seeking quotations they were the only company that agreed to move the boiler to the location I wanted it to be in, and their quote was competitive. They were flexible when I had to delay the work by more than a year, and when we finally booked the work, the engineer did a really good job on the installation. I've been in contact with several members of the company and they were all highly professional, friendly and accommodating. Thanks very much, team

Jess P, Welwyn Garden City

A first-class service. Our expectation based on recent experiences of various tradespeople was not high. However, we were very pleasantly surprised. The engineer arrived dead on time, explained clearly what he was doing and worked quickly, talking only when necessary. The electrician who came later was similarly both pleasant and efficient, and the job was finished early. The paperwork and communication from the office were spot on and trouble-free. Altogether an excellent experience

Nick W, Hertford

UKBC installed a new Valiant Combi boiler, new column radiators and upgraded most of my pipework. The original system was ancient, unsafe, unreliable and a ‘mish-mash’ of whatever happened to be lying around, making the new installation a difficult and far from straightforward job. It was all done without moaning and in an efficient and professional manner. Jake, the electricians and all concerned did a great job and in the time estimated, they turned up when they said they would, which is more than can be said from some others! I would happily recommend this team for any of your heating/plumbing issues

Brian S, Chelmsford

Absolutely fantastic service. UK Boiler Care was reliable, trustworthy, knowledgeable, professional and the installation was faultless. Aftercare has been amazing, I will be recommending this company to anyone who is looking for a new boiler. Thanks so much to Sean, Jo, Andrew and the team

Wendy A, Braintree

Sean came very promptly and surveyed our heating system and deceased oil boiler. He quoted for a new boiler and gave us an installation date the following week. The team arrived promptly on the day, worked quickly and efficiently, and tidied up completely. Installation included a flush and check of the whole system. As far as I could tell the workmanship was to a high standard and we now have a new boiler that appears to be quieter, smaller and more efficient. The project was completed at the quoted cost. Happy to recommend UKBC

Peter M, Dunstable

Fantastic service. Reported a fault in the morning and had a call back to arrange a visit within 45 minutes. Engineer attended a couple of hours later (stuck valve switch) and had it all up and running again. Compare this with standard British Gas appointments which are 1-2 weeks in the future (if you're lucky).

excellent company - well organised and very tidy workers

Philippa — Saffron Walden

Very knowledgeable, on time, covid aware, and fixed our boiler for a fraction of the price of a new one.

Stewart — Buntingford

They were professional and super helpful in figuring out the best options for us to suit our budget. The engineer who came around was super respectful of the fact that we had to maintain social distancing. He also did a very neat job of fitting in the new combi boiler.

Jenn — Stevenage

Excellent service. Clean and most efficient installation. Excellent after care.

Patricia — Thetford

Excellent staff, very conscientious.

Maria — Harlow

Very efficient service throughout. The knowledgeable survey guy came when arranged and discussed what boiler was needed. Quote was emailed same day then boiler was installed 3 days later. Follow up phone call and documents emailed the next day. All in all a 5* service. Would recommend.

Alison — Cambridge

I was really impressed with UKBC. From the survey by Sean to assess my old boiler to the installation of the new, the process was seamless. Everyone at UKBC I was in contact with were very professional and Ben the installer did a great job! They were competitive in price and I would highly recommend them to anyone thinking of having a boiler installed

Paul S, Ely

Was impressed with their knowledgeable problem-solving approach to my situation and the efficient carrying out of the work. I would certainly recommend Sean and the team

Margaret C, Saffron Walden

I was nervous about the unexpected need to replace our gas boiler and called several suppliers. The courteous and professional service I received from Andrew and his colleagues was head and shoulders above any of their competitors. I bought our new boiler from UKBC and recommend them with confidence

Peter C, Cambridge

The installer arrived early, laid floor protection down from the front door to the room upstairs where the boiler was located. Very quick, clean and no problems at all. Would recommend the company and the engineer Adam who did a really professional job

Stephen P, Saffron Walden

We were really pleased with the high level of service we received from UKBC. They assessed our old boiler first and tried several fixes before we decided to get a new boiler installed. The price and speed at which they installed the new boiler were both great, the work was clean and the gas engineers were friendly and approachable. We would recommend using UKBC for any boiler maintenance or new installation!

Gemma W, Stansted

Fast, efficient service by UKBC. Very neat installation of both boiler and pipework. Jake was very knowledgeable and gave good instructions for boiler and Nest thermostat use. Overall, very happy and would recommend

Charles, Haverhill

The visit for a quote was prompt, and the paperwork arrived very quickly. When I called to arrange a date to fit the new boiler it was made for the following week. The engineer arrived at the time I was told. He was polite, efficient and gave clear explanations. I would have no hesitation in recommending this company!

Xanthe C, Bury St Edmunds

Excellent! Sean visited to inspect and quote. Very knowledgeable and gave sound advice. No hard-selling - just the fixed price quote by e-mail. A convenient installation date was arranged less than a week later. The engineer Adam arrived on time. Installation completed in one day very efficiently, including the electricians arriving to make the appropriate safe connections. Everything was left neat and tidy and all rubbish was removed. Paperwork was explained and handed over. Well done Adam, particularly for the neat and tidy brickwork repair! Warranty was registered by UKBC and I received the papers the next day, together with the Building Regulation Certificate. Overall I could not have been more pleased with the whole process and I cannot recommend UKBC highly enough

UKBC were professional and super helpful in figuring out the best options for us to suit our budget. The engineer who came around was super respectful of the fact that we had to maintain social distancing. He also did a very neat job of fitting in the new combi boiler

James D, Stevenage

Really happy with the service I received from UKBC. On seeking quotations they were the only company that agreed to move the boiler to the location I wanted it to be in, and their quote was competitive. They were flexible when I had to delay the work by more than a year, and when we finally booked the work, the engineer did a really good job on the installation. I've been in contact with several members of the company and they were all highly professional, friendly and accommodating. Thanks very much, team

Jess P, Welwyn Garden City

A first-class service. Our expectation based on recent experiences of various tradespeople was not high. However, we were very pleasantly surprised. The engineer arrived dead on time, explained clearly what he was doing and worked quickly, talking only when necessary. The electrician who came later was similarly both pleasant and efficient, and the job was finished early. The paperwork and communication from the office were spot on and trouble-free. Altogether an excellent experience

Nick W, Hertford

UKBC installed a new Valiant Combi boiler, new column radiators and upgraded most of my pipework. The original system was ancient, unsafe, unreliable and a ‘mish-mash’ of whatever happened to be lying around, making the new installation a difficult and far from straightforward job. It was all done without moaning and in an efficient and professional manner. Jake, the electricians and all concerned did a great job and in the time estimated, they turned up when they said they would, which is more than can be said from some others! I would happily recommend this team for any of your heating/plumbing issues

Brian S, Chelmsford

Absolutely fantastic service. UK Boiler Care was reliable, trustworthy, knowledgeable, professional and the installation was faultless. Aftercare has been amazing, I will be recommending this company to anyone who is looking for a new boiler. Thanks so much to Sean, Jo, Andrew and the team

Wendy A, Braintree

Sean came very promptly and surveyed our heating system and deceased oil boiler. He quoted for a new boiler and gave us an installation date the following week. The team arrived promptly on the day, worked quickly and efficiently, and tidied up completely. Installation included a flush and check of the whole system. As far as I could tell the workmanship was to a high standard and we now have a new boiler that appears to be quieter, smaller and more efficient. The project was completed at the quoted cost. Happy to recommend UKBC

Peter M, Dunstable

Fantastic service. Reported a fault in the morning and had a call back to arrange a visit within 45 minutes. Engineer attended a couple of hours later (stuck valve switch) and had it all up and running again. Compare this with standard British Gas appointments which are 1-2 weeks in the future (if you're lucky).

excellent company - well organised and very tidy workers

Philippa — Saffron Walden

Very knowledgeable, on time, covid aware, and fixed our boiler for a fraction of the price of a new one.

Stewart — Buntingford

They were professional and super helpful in figuring out the best options for us to suit our budget. The engineer who came around was super respectful of the fact that we had to maintain social distancing. He also did a very neat job of fitting in the new combi boiler.

Jenn — Stevenage

Excellent service. Clean and most efficient installation. Excellent after care.

Patricia — Thetford

Excellent staff, very conscientious.

Maria — Harlow

Very efficient service throughout. The knowledgeable survey guy came when arranged and discussed what boiler was needed. Quote was emailed same day then boiler was installed 3 days later. Follow up phone call and documents emailed the next day. All in all a 5* service. Would recommend.

Alison — Cambridge

I was really impressed with UKBC. From the survey by Sean to assess my old boiler to the installation of the new, the process was seamless. Everyone at UKBC I was in contact with were very professional and Ben the installer did a great job! They were competitive in price and I would highly recommend them to anyone thinking of having a boiler installed

Paul S, Ely

Was impressed with their knowledgeable problem-solving approach to my situation and the efficient carrying out of the work. I would certainly recommend Sean and the team

Margaret C, Saffron Walden

I was nervous about the unexpected need to replace our gas boiler and called several suppliers. The courteous and professional service I received from Andrew and his colleagues was head and shoulders above any of their competitors. I bought our new boiler from UKBC and recommend them with confidence

Peter C, Cambridge

The installer arrived early, laid floor protection down from the front door to the room upstairs where the boiler was located. Very quick, clean and no problems at all. Would recommend the company and the engineer Adam who did a really professional job

Stephen P, Saffron Walden

We were really pleased with the high level of service we received from UKBC. They assessed our old boiler first and tried several fixes before we decided to get a new boiler installed. The price and speed at which they installed the new boiler were both great, the work was clean and the gas engineers were friendly and approachable. We would recommend using UKBC for any boiler maintenance or new installation!

Gemma W, Stansted

Fast, efficient service by UKBC. Very neat installation of both boiler and pipework. Jake was very knowledgeable and gave good instructions for boiler and Nest thermostat use. Overall, very happy and would recommend

Charles, Haverhill

The visit for a quote was prompt, and the paperwork arrived very quickly. When I called to arrange a date to fit the new boiler it was made for the following week. The engineer arrived at the time I was told. He was polite, efficient and gave clear explanations. I would have no hesitation in recommending this company!

Xanthe C, Bury St Edmunds

Excellent! Sean visited to inspect and quote. Very knowledgeable and gave sound advice. No hard-selling - just the fixed price quote by e-mail. A convenient installation date was arranged less than a week later. The engineer Adam arrived on time. Installation completed in one day very efficiently, including the electricians arriving to make the appropriate safe connections. Everything was left neat and tidy and all rubbish was removed. Paperwork was explained and handed over. Well done Adam, particularly for the neat and tidy brickwork repair! Warranty was registered by UKBC and I received the papers the next day, together with the Building Regulation Certificate. Overall I could not have been more pleased with the whole process and I cannot recommend UKBC highly enough

UKBC were professional and super helpful in figuring out the best options for us to suit our budget. The engineer who came around was super respectful of the fact that we had to maintain social distancing. He also did a very neat job of fitting in the new combi boiler

James D, Stevenage

Really happy with the service I received from UKBC. On seeking quotations they were the only company that agreed to move the boiler to the location I wanted it to be in, and their quote was competitive. They were flexible when I had to delay the work by more than a year, and when we finally booked the work, the engineer did a really good job on the installation. I've been in contact with several members of the company and they were all highly professional, friendly and accommodating. Thanks very much, team

Jess P, Welwyn Garden City

A first-class service. Our expectation based on recent experiences of various tradespeople was not high. However, we were very pleasantly surprised. The engineer arrived dead on time, explained clearly what he was doing and worked quickly, talking only when necessary. The electrician who came later was similarly both pleasant and efficient, and the job was finished early. The paperwork and communication from the office were spot on and trouble-free. Altogether an excellent experience

Nick W, Hertford

UKBC installed a new Valiant Combi boiler, new column radiators and upgraded most of my pipework. The original system was ancient, unsafe, unreliable and a ‘mish-mash’ of whatever happened to be lying around, making the new installation a difficult and far from straightforward job. It was all done without moaning and in an efficient and professional manner. Jake, the electricians and all concerned did a great job and in the time estimated, they turned up when they said they would, which is more than can be said from some others! I would happily recommend this team for any of your heating/plumbing issues

Brian S, Chelmsford

Absolutely fantastic service. UK Boiler Care was reliable, trustworthy, knowledgeable, professional and the installation was faultless. Aftercare has been amazing, I will be recommending this company to anyone who is looking for a new boiler. Thanks so much to Sean, Jo, Andrew and the team

Wendy A, Braintree

Sean came very promptly and surveyed our heating system and deceased oil boiler. He quoted for a new boiler and gave us an installation date the following week. The team arrived promptly on the day, worked quickly and efficiently, and tidied up completely. Installation included a flush and check of the whole system. As far as I could tell the workmanship was to a high standard and we now have a new boiler that appears to be quieter, smaller and more efficient. The project was completed at the quoted cost. Happy to recommend UKBC

Peter M, Dunstable

We provide a reliable breakdown service that you can trust and count on when something goes wrong We provide a reliable breakdown service that you can trust and count on when something goes wrong
Our emergency telephone lines are managed 24hrs a day, 7 days a week, 365 days a year by our own team in the UK Our emergency telephone lines are managed 24hrs a day, 7 days a week, 365 days a year by our own team in the UK
In the event of a Boiler or Heating system breakdown, we will aim to attend your home within 24 hours of your call In the event of a Boiler or Heating system breakdown, we will aim to attend your home within 24 hours of your call

Our approach

We work to the highest standards and apply best practice at all times , ensuring quality, efficiency and legal compliance
We do not unnecessarily condemn boilers, carry out unnecessary work, suggest unnecessary repairs or encourage unnecessary purchases
We do not use subcontractors or call centres
We listen to the customer’s needs so no one’s time is wasted
We put our self in the customer’s shoes
We keep the customer informed
We are open and honest with the customer at all times to ensure a pleasant and stress free service
We strive to deliver beyond customer expectations at all times