Why us?

Based in the Eastern Counties, UKBC is a well-established family-owned and run heating engineering firm with an outstanding reputation for quality and speed of service.

Established in 2007 by Sean Whiting, UKBC has built an outstanding reputation for first-class customer service, workmanship of the highest quality, flexibility and fast response times.

After ten years as a British Gas engineer, Sean was convinced that customers in the region deserved the best of both worlds - first-class technical skills but with the great benefits of flexibility, dependability and speed of response that can only be provided by a local firm that employs its own engineers and support staff and is committed to genuine customer service.

Today, we are considerably larger than in 2007 and as we continue to grow we will maintain the standards that set us apart.

Our customers recognise the importance of getting the best engineers to keep their boiler in tip-top condition, ensuring boiler efficiency, safety and longevity. All UKBC engineers are registered with Gas Safe, the United Kingdom’s official body which protects the public against unqualified engineers and dangerous gas work.

You can book an appointment for a specific hour to suit you. When one of our fully trained Gas Safe or OFTEC registered engineers arrives, you will find them courteous and efficient, and that they work cleanly with the minimum of fuss.
We provide fixed priced quotes and do not charge by the hour so you’ll find our prices are highly competitive.
We employ all our engineers and support staff, so you won’t have the trouble of dealing with subcontractors and call centres.

Download our brochure

We cover a large area of the South-East so check the list below to make sure that we can help take care of your boiler.

Baldock
Barnet
Bedford
Bishops Stortford
Borehamwood
Cambridge
Elstree
Enfield
Harpenden
Haverhill
Hertford
Hitchin
Knebworth
Leighton Buzzard
Letchworth
Luton
North London
NW London
Royston
Saffron Walden
St Albans
Stevenage
Watford
Welwyn Garden City

What our customers say

“I hold a Gold Cover maintenance plan. At 8:30 am on a winter’s day, I reported that my boiler had stopped working. By 10am, the engineer had visited and fixed the problem. A fast and efficient service.”

John Hodgson, Cambridge

We provide a reliable breakdown service that you can trust and count on when something goes wrong

Our emergency telephone lines are managed 24hrs a day, 7 days a week, 365 days a year by our own team in the UK

In the event of a Boiler or Heating system breakdown, we will aim to attend your home within 24 hours of your call

Our approach

We work to the highest standards and apply best practice at all times , ensuring quality, efficiency and legal compliance

We do not unnecessarily condemn boilers, carry out unnecessary work, suggest unnecessary repairs or encourage unnecessary purchases

We do not use subcontractors or call centres

We listen to the customer’s needs so no one’s time is wasted

We put our self in the customer’s shoes

We keep the customer informed

We are open and honest with the customer at all times to ensure a pleasant and stress free service

We strive to deliver beyond customer expectations at all times